Return & Exchange Policy

Return & Exchange Policy

At (Nestro Mart), we are committed to providing our customers with quality products and a satisfactory shopping experience.

Returns & Exchanges

We do not accept returns or exchanges due to a change of mind, personal preference, or incorrect choice made by the customer.

However, if you receive a product that is damaged, defective, or stops working due to a product-related issue, we will be happy to assist you with a return or exchange.

Reporting an Issue

To be eligible for a return or exchange:

  • You must contact us within 5 days of receiving your order.

  • Please provide clear pictures of the product showing the damage or defect.

  • Our team may request additional information or photos to assess the issue.

  • Requests made after 5 days of delivery cannot be processed.

How to Contact Us

If you experience any eligible issue with your order, please contact our customer support team:

Email: (nestromartexpress@gmail.com )
WhatsApp: 03302532231

We appreciate your cooperation and are committed to resolving eligible product issues as quickly and fairly as possible.