Return & Exchange Policy
Return & Exchange Policy
At (Nestro Mart), we are committed to providing our customers with quality products and a satisfactory shopping experience.
Returns & Exchanges
We do not accept returns or exchanges due to a change of mind, personal preference, or incorrect choice made by the customer.
However, if you receive a product that is damaged, defective, or stops working due to a product-related issue, we will be happy to assist you with a return or exchange.
Reporting an Issue
To be eligible for a return or exchange:
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You must contact us within 5 days of receiving your order.
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Please provide clear pictures of the product showing the damage or defect.
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Our team may request additional information or photos to assess the issue.
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Requests made after 5 days of delivery cannot be processed.
How to Contact Us
If you experience any eligible issue with your order, please contact our customer support team:
Email: (nestromartexpress@gmail.com )
WhatsApp: 03302532231
We appreciate your cooperation and are committed to resolving eligible product issues as quickly and fairly as possible.